Privacy & Security Policies
Last Updated March 19, 2020
Welcome to Captain Pools. As a customer of Captain Pools your
trust is our most important asset. We take the protection and proper use of
your personal information seriously and are committed to protecting your
personal information in our possession.
centers and retail stores that are operated by Captain Pools AZ LLC or any of
its divisions or affiliates (collectively, “Captain Pools”,
“we”, “our” and “us”). Each such website is referred to in
practices for collecting, storing, using, and disclosing the personal (and
other) information that we may obtain about you through any of the Sites.
Please note that by using or accessing any of our Sites or shopping at our
retail locations, you consent to the collection, storage, use
Information We Collect :
We may keep indefinitely the information about you collected
through our Sites.
How We Use Your Information :
We may use information about you collected through our Sites for
a variety of commercial purposes.
Without limitation, we may use such information to:
How We Share Your Information :
We disclose to third parties the personal (or other) information
collected about you through any of our Sites either (i)
when we have your permission to do so or (ii) in any of the following
situations (without your permission):
Updating Your Information :
You may correct or update information collected about you
through any of our Sites by contacting us at the email or mailing address noted
You may also access and update your information at any time by
logging into your account at: https://www.lesliespool.com/myaccount.htm.
Opting Out :
When you receive sales flyers, advertisements, direct mail, and
other promotional communications from us, including email, you will have the
opportunity to “opt out” by following the “unsubscribe” instructions in the
email you receive or by contacting us directly. We will use commercially
reasonable efforts to update our files to reflect your request as promptly as
We maintain physical, electronic and procedural safeguards to
protect the confidentiality and security of personal information transmitted to
us using the Sites. To help guard your information, our Sites use Secure
Sockets Layer (SSL). SSL encrypts your credit card number, name and address so
only Captain Pools is able to decode your information. Please note that email
is not encrypted and is not considered to be a secure means of transmitting
credit card information.
To be sure your connection is secure locate the lock icon on your browser
window. If you see an unbroken key or a closed lock (depending on your browser)
the SSL is active and your information is secure. Most browsers offer
additional security alerts as well. If for some reason you are unable to
connect to our secure server, please call us toll free at 1-480-907-0076.
We also ask customers to carefully review their accounts and immediately report
any unexpected activity to Captain Pools and your issuing bank or credit card
company. Additionally, we are asking all our customers to take measures to help
protect personal information in their online accounts, including the following:
Transfer of Data from Outside the United States
If you use any of our Sites from outside of the United States,
information that we collect about you through the Site will be transferred to
servers inside the United States and maintained indefinitely. By using the
Site, you consent to the transfer of data about you into the United States, as
well as the processing of such data in the United States.
Cookies, Web Beacons, and Other Similar Technologies
Our Site uses “cookie” and “web beacon”
website user authentication, conduct fraud prevention and management services,
distinguish you from other visitors, record your IP address and understand your
use of our Site, and identify the name of the Web site from which you linked to
Captain Pools. This information is used for fulfilling contracts with our
business partners, and to help us serve you better by improving our website
design, as well as our products, services, and promotions. We do not otherwise
track any information about your use of other websites. Information obtained
through cookies and web beacons may be shared with or obtained by service
providers on our behalf.
A cookie is a small data file that is placed on the hard drive of your computer
when you visit a website. A “session cookie” expires immediately when
you end your session (i.e., close your browser). A “persistent
cookie” stores information on the hard drive so when you end your session
and return to the same website at a later date, the cookie information is still
available. A web beacon is a small string of code that represents a clear
graphic image and is used in conjunction with a cookie.
When you visit our Site, we may use both a session and a persistent cookie.
This Captain Pools-placed cookie may contain information (such as a unique user
ID) that is used to track your usage of our Site and in some cases, your email
address. A web beacon allows us to capture certain additional types of
information about a visitor’s actions on a web site, such as a visitor’s cookie
number, the time, date, duration and number of page views, a description of the
page where the Web beacon is placed, and details about any items that were
The Captain Pools-placed cookie allows us to recognize you when you return to
our Site and provides you with access to your account information. If you save
maintain information about your use of our Sites. If you have not saved your
information with or ordered from us, we may monitor and maintain information
about your use of our Sites in a manner that does not identify you. You can
disable cookies at any time by using your browser options; however, if you turn
off cookies, we will not be able to track your order or enable you to make a
purchase from our Sites. In addition, we will not be able to recognize you as a
registered user to allow you access to your account information.
We may use Flash Cookies (also known as Local Stored Objects) or other similar
technologies. A Flash cookie is a small data file placed on a computer using
Adobe Flash technology that may be built into your computer or downloaded by
you to your computer. We use these technologies to personalize and enhance your
online experience, facilitate processes, personalize and store your settings.
Flash cookies may help our website visitors to, for example, set volume
preference associated with a video experience, play games and perform surveys.
They help us improve our sites by measuring which areas are of greatest
interest to customers. We do not use Flash cookies for marketing or behavioral
targeting purposes. Flash cookies are different from browser cookies and the
cookie management tools provided by your browser will not remove Flash cookies.
Learn how to manage privacy and storage settings for Flash cookies. If you
disable Flash cookies or other similar technologies, please be aware that you
may not have access to certain features and services that make your online
experience more efficient and enjoyable.
Browser Do Not Track Signals
At this time, our Sites do not support “Do Not Track” preferences that
may be available in your browser for letting websites know that you do not want
them collecting certain kinds of information. Specifically, if you turn on the
Do Not Track setting on your browser, our Sites are not currently capable of
following whatever Do Not Track preferences you set. For more information about
Do Not Track, visit donottrack.us.
Our Sites are not designed to appeal to persons under 13 years
old (“children”). We do not knowingly collect or maintain personal
information from children through our Sites, except for persistent identifiers
that may be collected through children’s sections of our Sites which (as
permitted by applicable law) we will use solely to support the internal
operations of the Sites. If we learn that any unauthorized personal information
of a child has been collected, we will take appropriate steps to delete such
information. If you are a parent or guardian and discover that your child has
provided any such personal information to us, then you may contact us at the
request that we delete that information from our systems.
Links to Other Websites and Services :
practices for the personal (and other) information that we may obtain about you
through any of the Sites. Please be aware that when you use or access any of
the Sites, you may be directed to other websites that are beyond our control,
and Captain Pools is not responsible for the privacy practices of third parties
or the content of linked websites. We would expect most, if not all, of these
third parties will collect information about you when you use their offerings.
However, Captain Pools is not responsible for the privacy practices of third
parties, regardless whether they are linked or otherwise connected to our
whenever interacting with any third-party website, app, or other offering.
California Privacy Rights :
California law entitles residents to ask us for a notice
describing what categories of personal information we share with third parties
or with corporate affiliates for those entities direct marketing purposes. Captain
Pools does not provide any personal information to third parties for their own
direct marketing purposes. If you want to request a notice or have any
questions about Captain Pools privacy practices,
please contact us at firstname.lastname@example.org.
Video Recording :
We conduct video surveillance at our stores for security, fraud
and loss prevention purposes and for incident reporting purposes. We use the
images and information from such videos only as required for such purposes and
for certain operational purposes, such as to measure traffic patterns in our
Governing Law :
By choosing to visit any of our Sites, you agree that any
governed by the law of the State of Arizona, without reference to the choice of
law or conflicts of law principles thereof, and will be subject to the dispute
Site. You also agree to abide by any limitation on damages contained in the
Business Transitions :
As we continue to develop our business, we may undergo a
business transition such as acquiring another company, merging with an existing
company, or selling a portion of our assets. In such transitions, customer
information is typically one of the business assets that is transferred or
acquired by a third party. In the unlikely event that Captain Pools or
substantially all of its assets are acquired or enter a court proceeding, you
acknowledge that such transfers may occur and that your personal information
Additional Information :
If you are not comfortable shopping online (and would prefer to
make your purchase via telephone), just give us a call at 1-480-907-0076. Our
Customer Service Representatives will be happy to assist you.
any time, with any such changes to be effective prospectively. Your continued
use of our Sites, or your continued business with us at our retail stores, will
indicate your acknowledgment of the changes and agreement to be bound by the
Contact Us :
If you have any questions or comments regarding this privacy
policy or any of our Sites, you can contact us by: